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Guide to Secure Mobile Banking

Your Complete Guide to Secure Mobile Banking

In response to the rise of mobile banking scams, the Consumer Financial Protection Bureau (CFPB) recently published new guidance on unauthorized electronic funds transfers or EFTs. With more people using electronic banking as a holdover from pandemic times, it’s important for consumers to be aware of its vulnerabilities and how to protect themselves from scams. Here’s what you need to know about the risks of mobile banking and how to stay safe.

Digital Wallets are here!

Digital wallets: What are they and how do they work

Seeing people pay with their cellphones or watches has become the new normal. The days of printing out your boarding pass before you check into your flight are now in the past. Digital wallets are a new way to stay organized and safe.

We Are Here To Help

We Are Here To Help

Amid ongoing concerns about the Coronavirus COVID-19, we want to reach out and share a few of the ways we are here to serve you during this time:

If you’ve been impacted by COVID-19 and need our support, we’re here to help. Send a message through online banking, contact us or call us at 1-800-9863669 to talk to one of our staff members for assistance.  They will be happy to go over all your available options, such as Emergency loanscredit line increases, Special Student Loan Forbearance and Skip-A-Payments.

ANNUAL MEETING 2020 POSTPONED

Special Schedule & Information

Due to the current state of “shelter in place” in the San Francisco Bay Area.

March 16, 2020 – April 6, 2020, the Credit Union Lobby will have limited access

SRI Federal Credit Union Annual meeting has also been officially postponed

New Online Banking Update!

New Online Banking Update!

 

The new online banking update has been rolled out! Upon first sign-on, you’ll notice we now require a “One-Time Passcode” to access your account. Although the application looks the same, there are some new functions and enhanced security features.

 

BETA TESTERS WANTED

Beta testers wanted.

Whether you are new to SRIFCU or a long-time member, we are looking for those who are passionate about improving the SRI Federal Credit Union online banking experience. With an online banking upgrade rolling out in late summer, we are looking for beta testers to help us shape the user experience.

New Online Banking screen shots

New Online Banking

The credit union has a new Online Banking provider. This will allow members more choices of how to transfer money. The new system will require you to go through a validation process including setting up a new username and password. We have had some reports of members having trouble with the validation process. Please stick with us – once all the kinks get worked out you will love the new system.

New web site coming April 17th

New Website Debut

On April 17th our new website goes live! That’s right, this isn’t a late April Fool’s joke. Our staff has worked long and hard to bring you a new and improved website.

October 2016

There have been a lot of changes behind the scenes at the credit union recently. We have a new chip card machine that instant-issues cards (debit and credit) in our office. Chip cards are also known as EMV (Europay/MasterCard/Visa) cards. They reduce fraud by creating a one-time passcode for every transaction and will also improve acceptance of cards in the United States and abroad.

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