When I heard a member say “I had an encounter with a hot engine,” a lot of disastrous possibilities crossed my mind. First of all, “Was anyone hurt?” Not exactly, but there was an “injury.” So my next question was, “Was it a serious injury?”
No – the injury was actually to our member’s credit card; its run-in with a hot engine caused the card to melt!
While showing this card to various employees, some of the responses included “I knew he used the card a lot, but I’ve never seen one melt due to overuse,” and “You can charge anything on our cards, but they can’t be used to charge a shotgun shell.” Eager to get a new card, the member asked us to “light a fire under the staff’s feet!” No need – we have an instant-issue card machine in the office, and we can print a new one on the spot.
This card was recently rediscovered in a member’s loan file – yes, we do clean them out from time to time. Notice how the above card features the old “floating heads” logo, while our current cards display the new “connected world” logo. Cards are now being issued with computer chips embedded in them as an added layer of security to combat fraudulent transactions. If you would like one of the new chip cards prior to your current card’s expiration date, please let us know; we will be sure to fire one off to you.
If you don’t have an SRI Federal Credit Union debit or credit card yet, give us a call, and we will load them in the card engine, yell “fire in the hole,” and burn one for you. Feel free to let your family know this Thanksgiving that they are eligible for credit union membership, where they can get the hottest card in town!
Thanks for your membership!
Steve Bowles, CEO
SRI Federal Credit Union
333 Ravenswood Ave
Menlo Park, CA 94025-3493
P.O. Box 2284
Menlo Park, CA 94026-2284
Routing Number: 321173328
All deposits are insured by the NCUA to at least $250,000.