Financial Hardship Assistance

Member Mortgage Assistance Program (MMAP)

SRI Federal Credit Union's MMAP is available to members who are having difficulties with their SRI Federal Credit Union mortgage payments and want to avoid foreclosure. We may be able to provide temporary assistance that will help keep you in your home.

We may be able to help you by reviewing different loan modification options, which may include:

• Deferring your monthly principal and interest payment
• Modifying your interest rate, or
• Modifying your monthly payment

Before we can explore available options, we will need information on your current financial situation. Likewise, applying for assistance does not guarantee approval.

Examples of the information we typically require are as follows:

• A letter describing your hardship. The letter should describe the circumstances that caused your income to be reduced (job loss, illness, divorce, etc.)*
• A completed Request for MMAP and Acknowledgement & Agreement form.
• Proof of income for all borrowers (e.g., pay stubs or income tax return or retirement or social security benefits statement, pension, disability insurance).
• Current bank statements.
• Proof that you completed a telephone financial fitness program with our debt counseling company, Balance.

The time to render a decision will be approximately 30 days from the time we receive all the required documentation.

To request an MMAP packet, or if you have any questions, please call us at (650) 800-5434 and ask for the Loan Adjustments department.

Other Resources

For other resources, you may contact the Consumer Financial Protection Bureau or the U.S. Department of Housing and Urban Development (HUD) to find a HUD-certified housing agency. Please call (800) 569-4287 or visit the HUD website at www.hud.gov for additional information